Privacy Statement for Wiise / BC Extensions

Effective Date: 26 June 2024


At Glass Wall Lab, we are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (“Services”). This Privacy Statement applies to our Wiise and Business Central extensions and governs data collection and usage. By using the Services, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to provide you with the Services offered on our website, our extensions may collect personally identifiable information, such as your:

  • Email Address
  • Name
  • IP Address
  • Usage Data

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services.

Use of your Personal Information

Our extensions collect and use your personal information to operate and deliver the services you have requested.

Our extensions may also use your personally identifiable information to inform you of other products or services available from Glass Wall Lab Pty Ltd and its affiliates.

Sharing Information with Third Parties

Glass Wall Lab Pty Ltd does not sell, rent or lease its customer lists to third parties.

Our extensions may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to our extensions, and they are required to maintain the confidentiality of your information.

Telemetry Data

Our extensions may collect telemetry data to improve the functionality and user experience of our Services. Telemetry data may include:

  • Information about how you use the Services
  • Device event information, such as crashes, system activity, and hardware settings
  • Location information

Telemetry data is collected automatically and is anonymized to ensure your privacy. This data is used solely for the purpose of enhancing the Services and is not linked to any personal information.

Security of your Personal Information

Glass Wall Lab Pty Ltd secures your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Changes to this Statement

Glass Wall Lab Pty Ltd reserves the right to change this Privacy Statement from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information. Your continued use of the Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Statement; and (b) agreement to abide and be bound by that Statement.

Contact Information

Glass Wall Lab Pty Ltd welcomes your questions or comments regarding this Privacy Statement. Please contact us via our contact page.