Pryme Matters AU Debt Collection

Terms of Use

Effective Date: 1 May 1016
Provider: Pryme Matters AU Pty Ltd
Product Name: PMAU Debt Collection

1. Acceptance of Terms

By installing, accessing, or using this application (“App”), you (“Customer”, “you”) agree to be bound by these Terms of Use.

If you are using the App on behalf of an organisation, you confirm you have authority to bind that organisation.

2. Description of the Service

The App is a Microsoft Dynamics 365 Business Central extension designed to assist with:

  • Debt tracking and management
  • Customer communication workflows
  • Automated reminders and notifications
  • Reporting and collection insights

The App does not provide legal advice and does not act as a licensed debt collection agency unless explicitly stated.

3. Eligibility and Compliance

You agree to:

  • Use the App in compliance with all applicable laws and regulations, including:
    • Privacy laws (e.g., Australia Privacy Act / NZ Privacy Act)
    • Debt collection and fair trading laws
  • Ensure that any communications generated via the App comply with applicable legal and regulatory requirements

You are solely responsible for how the App is used in your organisation.

4. Microsoft Platform Dependency

This App:

  • Operates within Microsoft Dynamics 365 Business Central
  • Is subject to Microsoft’s terms and platform availability

We are not responsible for:

  • Microsoft service outages
  • Platform limitations or API changes

5. Customer Data

5.1 Ownership

You retain full ownership of all data processed through the App.

5.2 Processing

The App processes data within your Business Central environment.

We do not access your data except:

  • As required for support (with your consent)
  • Where required by law

5.3 Responsibility

You are responsible for:

  • Data accuracy
  • Lawful use of personal and financial information
  • Obtaining consent where required

6. Privacy

Your use of the App is also subject to our Privacy Policy:
Debt Colllection privacy policy

7. Acceptable Use

You must not use the App to:

  • Harass, intimidate, or unlawfully pressure debtors
  • Send misleading or deceptive communications
  • Breach privacy or confidentiality obligations
  • Perform illegal debt collection practices

8. Third-Party Integrations

The App may interact with:

  • Email systems (e.g., Outlook)
  • Other Business Central modules
  • External services (if applicable)

We are not liable for third-party services or integrations.

9. Fees and Licensing

Use of the App is subject to:

  • AppSource licensing terms
  • Any applicable subscription or usage fees

Failure to pay may result in:

  • Suspension or termination of access

10. Intellectual Property

All rights, title, and interest in the App remain with Pryme Matters AU Pty Ltd.

You are granted a:

  • Non-exclusive
  • Non-transferable
  • Limited license

to use the App for internal business purposes.

11. Disclaimer of Warranties

To the maximum extent permitted by law:

  • The App is provided “as is”
  • We make no guarantees regarding:
    • Accuracy of outputs
    • Recovery of debts
    • Legal compliance outcomes

12. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for:

  • Indirect or consequential loss
  • Loss of revenue or profits
  • Failure to collect debts
  • Regulatory penalties resulting from your use of the App

Our total liability is limited to:

The amount paid for the App in the preceding 12 months

13. Indemnity

You agree to indemnify us against any claims arising from:

  • Your use of the App
  • Breach of these Terms
  • Violation of laws or regulations

14. Support

Support is provided:

  • On a reasonable efforts basis
  • Via support@prymemattters.com.au

Support may be subject to:

  • Subscription tier
  • Service level agreements (if applicable)

15. Updates and Changes

We may:

  • Update the App
  • Modify features
  • Change these Terms

Continued use constitutes acceptance of updated Terms.

16. Termination

We may suspend or terminate access if:

  • You breach these Terms
  • Required by law
  • The App is discontinued

You may stop using the App at any time.

17. Governing Law

These Terms are governed by the laws of:

  • Tasmania, Australia

18. Contact

For questions regarding these Terms:

Pryme Matters AU Pty Ltd
Email: support@prymematters.com.au
Website: prymematters.com.au